Nexaura
FR

Villa management and concierge software for businesses in Saint Barthélemy

A rental agency in Gustavia follows its villas across a booking calendar, a housekeeping spreadsheet and hundreds of WhatsApp messages. Before a New Year's arrival, one missed message can mean an unprepared villa. A custom tool keeps each villa's jobs and requests in one place.

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When custom software is worth it (and when it is not)

To be honest: for many needs, off-the-shelf software is enough. Accounting, payroll or a standard till are well served by existing tools, often cheaper at the start. In the free 20-minute call, we tell you frankly if a ready-made tool will do.

  • Rather custom: your trade has its own steps, you lose hours re-typing the same data, or market tools force you to change the way you work.
  • Rather off-the-shelf: your need is common (accounting, payroll, till), an existing tool already covers it, or the way you work still changes a lot.
  • Often the right choice: keep your current tools and build only what is missing between them.

Concrete examples for a small business

These are examples to help you picture your own tool, not client references. Every project starts from the way you work.

  • Quotes and invoicing

    For a plumber with two teams, the signed quote becomes a job sheet, then an invoice, without re-typing anything.

  • Team scheduling

    For a 15-person cleaning company, everyone sees the day's jobs on their phone, and absences update the schedule.

  • Job or case tracking

    For a 6-person office, each case has its status, its documents and its next deadline.

  • Stock and customer portal

    Stock movements are recorded during the day, and your customers log in to follow their order or find their invoices.

What St Barts businesses need to track

  • Villas, owners and housekeeping

    With some 400 villas for rent on the island, agencies juggle arrivals, cleaning and maintenance. Each villa gets its schedule, its checklist and a report for its owner.

  • Guest requests from arrival to departure

    Chef, car, boat or table: each request is logged with its date, its supplier and its status, so the whole concierge team sees what is confirmed.

  • French data law, and sometimes the GDPR

    The island is outside the EU, but the French data protection law applies there. The GDPR can also apply when your guests are in Europe. We tell you in writing where the data is hosted.

How a project runs, step by step

  • 1. Free call

    20 minutes: you show us how you work today and what costs you time.

  • 2. Written quote within 48 hours

    What the tool does, who uses it, which software it connects to, the timeline and the price. Nothing starts without your approval.

  • 3. Build and tests

    A check-in every week, then you and your team test the tool with real situations before it goes live.

  • 4. Go-live and support

    We install the tool and bring over your existing data when the quote includes it. The first month of support is included, then an optional monthly maintenance plan.

What changes the price of custom software

Custom software is always quoted: no two projects are alike. The written quote gives the price excluding taxes and the timeline, before any commitment.

  • The number of screens and steps: a simple tracking table or a tool that runs the whole life of a case.
  • The number of people and roles: one user, or a team where each person only sees what concerns them.
  • Connections to your tools: accounting, calendar, email, Excel or Google Sheets files, your website.
  • Bringing over your data: starting from scratch or recovering years of files.
  • Phone access: a tool used at the office, or in the field too.

Your software and your data belong to you

  • The software is yours

    Once the project is paid in full, the software is yours, with its source code. You can develop it further with us or with another provider.

  • Your data stays yours

    We tell you in writing where it is hosted before we start, and we never use it to train AI models.

  • AI inside your software

    An AI agent can work inside your tool, for example by preparing a case from a request email. It is paid separately, with a setup then a monthly subscription.

Go further

Frequently asked questions

Why not use ready-made villa management software?
Try one first if it fits. Many are designed for large markets and impose their own process. Custom software makes sense when your agency works differently, or when your current tools need linking.
Can villa owners log in to see their reports?
Yes. An owner access shows bookings, completed jobs and documents for their villa only. You decide what each owner can see.
Can the software prepare invoices for St Barts?
Yes, if you need it to. Saint Barthélemy is outside the scope of VAT, so the tax settings follow your accountant's instructions, not a template from mainland France.
How much does custom software cost?
It is quoted, because the price depends on the number of screens, users and connections to your tools. After the free 20-minute call, you receive a written quote within 48 hours, with the price excluding taxes.
Does the software belong to me?
Yes. Once the project is paid in full, the software created for you is yours, with its source code. You stay free to develop it with us or with another provider.
Do we have to drop our current tools?
No. We connect the software to what you keep, when those tools allow it: accounting, calendar, email, Excel or Google Sheets files. We check this before the quote.

Show us how you work today.

A free 20-minute call: we tell you frankly whether a ready-made tool is enough or whether custom software is worth it, then you get a written quote within 48 hours.