Nexaura
FR

A WhatsApp AI agent for your business in Saint Barthélemy

The ferry from Saint Martin is running late, and three guests write at once to move their car handover in Gustavia. Your agent answers from your WhatsApp Business number, within the rules you have set. It flags anything unusual to you straight away.

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What your agent does on WhatsApp

It only answers with the information you have given it. If it does not know, it says so and alerts you.

  • Answers everyday questions (hours, prices, availability, delivery) with the information you have approved.
  • Offers time slots and records appointments in your calendar.
  • Sorts requests: it asks the right questions (what, for when, how many people) and passes on what is ready.
  • Tells customers where their order stands and answers simple after-sales questions.
  • Hands over to you as soon as a decision is needed, the situation is delicate or the customer asks to speak to someone.

Is it allowed by Meta? Yes, here is why

  • Meta's rules since 15 January 2026

    When WhatsApp Business is connected to software, general-purpose AI assistants are no longer allowed on the WhatsApp Business Platform.

  • Agents with a precise mission remain allowed

    Answering customers, booking appointments, tracking an order, sorting requests: that is what we build. One mission, knowledge of your business, and a hand-over to you when needed.

  • The official connection

    It answers from your WhatsApp Business number, through the official connection offered by Meta, and you can read all its conversations.

WhatsApp in St Barts

  • A WhatsApp habit across the Antilles

    Across the French Antilles, WhatsApp is one of the favourite ways to message a business. Visitors can also use it during their stay to reach their villa manager or their driver.

  • Fees depend on the guest's number

    Meta bills some messages according to its current rates and the country of the recipient's number. We estimate this cost with you at the start, then you pay the real price.

  • Offers only with the guest's agreement

    Under WhatsApp's business messaging policy, you need a guest's prior agreement before messaging them. Your agent sends no offer to people who have not said yes.

  • Arrival-day messages

    Guests arrive by ferry from Saint Martin, in less than an hour, or on short connecting flights. Your agent sends the address, the directions or the door code you have prepared.

Meta's agent, online software or a custom agent?

As of 25 September 2026. None of these is right for everyone.

Meta's own agent

  • Meta Business Agent, rolled out worldwide from 3 June 2026.
  • Answers on WhatsApp, Instagram and Messenger, recommends catalogue products, books appointments.
  • Free to start, paid subscriptions announced by Meta.
  • May be enough if your needs stay inside Meta's apps.

Online chatbot software

  • Many already answer with AI; you set them up and maintain them yourself, and they connect less easily to your own tools.
  • Monthly subscription.
  • Suits you if you have time to set everything up.

A custom agent

  • Connected to your tools: calendar, customer file, email, spreadsheets.
  • We set it up with you and follow its work, included in the subscription.
  • Costs more at the start than a tool you configure yourself.

Our AI agent plans

  • One agent

    A single task, for example answering on WhatsApp or taking appointments. It is connected to one or two tools you already use (calendar, messaging).

    • 1 task
    • 1 to 2 of your tools connected
    • Up to 1,000 conversations per month
    • Hosting and follow-up included

    Setup from €1,490, then €149 per month

  • A team of agents

    Several AI agents that work together and hand over to each other (for example, one answers, the other books appointments), with a check-in every week.

    • Up to 3 agents working together
    • Up to 5 of your tools connected
    • Up to 5,000 conversations per month
    • A check-in every week

    Setup from €3,900, then €390 per month

  • Custom

    For bigger needs: AI agents connected to your own software and your data.

    • Connection to your in-house software
    • Large volumes
    • A dedicated contact person

    Custom quote, from €9,000

Want to try first? The paid 30-day trial (the pilot)

For 30 days, an agent handles a single task, for €390. If you continue, this amount is deducted from the setup. If you stop, you keep the report of everything it handled.

Starting prices, excluding taxes (any taxes depend on your country or territory and your situation; the quote specifies them), in euros. After a free 20-minute call, you receive a written quote within 48 hours.

Go further

Frequently asked questions

Does Meta charge for messages to North American numbers?
Some messages are billed by Meta, at its current rates for the recipient's country. We look with you at where your guests' numbers come from and estimate the cost before starting.
Can it confirm a car or boat handover?
Yes. It confirms the time and place, at the airport, the ferry terminal or the harbour in Gustavia. If the guest wants to change the plan, it passes the request to you.
Can it take lunch reservations for a beach restaurant?
Yes, from the tables and times you give it. It notes the name, the number of guests and any special request, then records the booking where you work.
Can I send a New Year's Eve offer to all my guests?
Only to guests who have agreed to receive your messages. We set up that list of consenting guests with you before any offer goes out.
Can it reply in Italian or Portuguese?
Yes, if we set it up that way, along with Spanish, German and Dutch. A message in another language is passed to you.
Are there WhatsApp fees on top?
Some WhatsApp messages are billed by Meta, depending on their type and the country. We explain this before we start, and you pay them at the real price charged by Meta.
Can I take over a conversation myself?
Yes. You can read every conversation and reply yourself whenever you want. The agent also hands over as soon as a request goes beyond its rules.

Your customers write to you on WhatsApp?

In a free 20-minute call, we look at the questions you receive and what an agent could answer for you.